What is Moneybookers?

Although online gaming has seen an explosion in recent years, there are still various complicated and often frustrating deposit and withdrawal methods featured by online poker rooms. Like it or not, if you intend to play real money and you won't settle for a micro-bankroll, you'll have to make a deposit.

This is where Moneybookers comes into the picture. Moneybookers provides you with a FREE eWallet, which you can use to upload and withdraw funds to your gaming account instantly with only your email address and password. You only have to wait a few seconds for the money to land in your real money account. Withdrawals happen in a similarly smooth and instant manner. So basically you always have direct access to your funds.

Uploading money into your Moneybookers account won't cost you a dime if you use the old fashioned bank transfer for it. The most it will cost you is a flat fee per withdrawal. This is a small fee to get additional the benefits that a Moneybookers account provides:

• Funds secured with highest security measures.
• Accepted at nearly all online poker, casino and betting sites.
• Exclusive bonuses for Moneybookers customers.
• A Moneybookers Mastercard prepaid card available for your account (only available for EU residents).

Additional benefits can be had if you were to become a member of the Moneybookers VIP Program. If you need to: transfer more than €5,000 per month to different websites, move money in multiple currencies, save money on your transaction costs, you qualify for the program. Benefits include zero transaction limits, invitations to special events and promotions such as tournaments, cashback campaigns, bonuses and more.

With direct processing and instant payment notifications, excellent customer support and along with zero setup fees or monthly minimums, this service is second to none. Finally, with Moneybookers can you also top up your Skype, pay on eBay and use it in more than 60,000 online shops!

So why don’t you sign up and open a wallet now? It is free!

Questions about Moneybookers? Check the Moneybookers FAQ and ask your questions in the forum.

Deposit & withdrawal fees

In general upload fee into Moneybookers account via CC is 1.9% and FREE with bank wire. Withdraw from Moneybookers to bank is 1,80 EUR per transaction. Once you have money in your Moneybookers account everything remains FREE for you.

Currency conversion fees

For transactions involving currency conversion Moneybookers adds 1.99% to the wholesale exchange rates for foreign currency. This charge serves as a protection against the volatility and risk associated with FX markets. The Moneybookers exchange rates are updated on a regular basis throughout the day.

Frequently Asked Questions

• Q: What is Moneybookers?
• A: An online eWallet solution, Moneybookers is the quickest and safest way to instantly send and receive money via email. You can also transfer funds to other Moneybookers members instantly. Moneybookers is a preferred payment method for most online poker rooms. Moneybookers is based in the UK. It has a huge number of international funding options available as well as local banking transfer options all over the world. It is the most convenient payment method there is for online poker/gambling and online shopping. It features instant transfers and small commissions.


• Q: Why use Moneybookers?
• A: Simple, besides being most trusted payment system in the industry, benefits include:
  
  • Accepted at nearly all online poker sites
  • Instant pay-ins and pay-outs for FREE
  • Complete protection of your personal and financial data
  • Highly competitive exchange rates.
  • Extremely reasonable commissions for withdrawal.
  • Several online poker rooms/casinos offer extra bonuses for Moneybookers users.
  • Guaranteed funds transfers security.
  • Simple and easy ways to raise your maximum transfer threshold.
  • Moneybookers knows no borders. Send money and withdraw funds efficiently regardless of your location.


• Q: Is MoneyBooker safe?
• A: Absolutely, Moneybookers is regulated by the British Financial Services Administration FSA. That means it has to comply with a whole set of some of the most stringent requirements concerning risk prevention and consumer protection. For your financial transactions, Moneybookers employs the powerful 128-bit SSL technology, the same kind the banks and share trading services use for their online operations. When push comes to shove, Moneybookers is probably more secure than any other funds transfer solution, because it never reveals sensitive information (like your bank account or credit card number), not even to the person to whom you transfer funds.


• Q: How do I get a Moneybookers account?
• A: Sign up to Moneybookers through BettingSharks.com - it takes 3-5 minutes to set up a new account, and it's really straightforward. Just follow the instructions as you proceed.


• Q: Can I have several Moneybookers accounts?
• A: Absolutely not. In order to prevent fraud and money laundering, Moneybookers' top priority is to make sure every customer possesses a single account.


• Q: Which currencies does Moneybookers accept?
• A: Moneybookers accept a huge number of currencies. Currently, these are: Euro, British Pound, Bulgarian Lev, U.S. Dollar, Australian Dollar, Canadian Dollar, Czech Koruna, Danish Krone, Estonian Koruna, Hong Kong Dollar, Hungarian Forint, Israeli Shekel, Japanese Yen, Lithuanian Litas, Latvia Lat, Malaysian Ringgit, New Taiwan Dollar, New Turkish Lira, New Zealand Dollar, Norwegian Krone, Polish Zloty, Singapore Dollar, Slovakian Koruna, South-African rand, South-Korean won, Swedish Krona, Swiss Franc and Thailand Baht.


• Q: Can a body send money abroad through Moneybookers?
• A: Definitely. As a matter of fact, Moneybookers represents the most cost efficient and hustle-free way to send money abroad.


• Q: What exactly do Moneybookers' services cost?
• A: Transferring money from your bank account to your Moneybookers account costs nothing. If you use a credit card though, there's a 1.9% fee. Sending money to someone incurs a commission of 1%, up to a maximum of EUR 0.5. Receiving and requesting money is free as well. Withdrawing money to a bank account will cost you exactly EUR 1.8. Withdrawing via a cheque carries a flat fee of EUR 3.5. As you can see the costs are more than reasonable indeed.


• Q: What is the Turing Number about?
• A: The Turing Number is one of the security measures featured by Moneybookers. By having to enter a number which only appears on a picture, you'll have your Moneybookers account protected from automated login attacks.


• Q: I can't complete my registration. What is the problem?
• A: Moneybookers has certain restrictions in place on the types of registrations it accepts. If you're under 18 for instance, you won't be able to open an account. In certain countries, Moneybookers is not available. If you live in such a country, you won't be able to register either. If you're over 18 though and you live in an eligible country, yet you're still unable to register, you should review the registration process and go through it step by step again.


• Q: Can I use multiple email addresses with my Moneybookers account?
• A: Yes, you can. Go to your Moneybookers account's profile section. You'll be able to add up to 5 email addresses there. All 5 email addresses have to be verified.


• Q: Will I earn interest on the money I keep in my Moneybookers account?
• A: No, you won't.


• Q: I just moved. Can I change the address in my Moneybookers account?
• A: You sure can. Go to your Profile section and hit "Contact Details" there. Choose "Edit" and make the necessary modifications. You'll only be allowed to modify your contact information once in every 3 months.


• Q: Are there any transaction limits set by Moneybookers
• A: Yes, there are, but you can expand these limits through various verification methods, to the point where the limits will not pose an impediment anymore. You can go to your account and check you current limit through the “View limits” link. That same page will also offer you recommendations towards increasing your current limit.


• Q: Can money be sent to a person who does not have a Moneybookers account?
• A: Yes, the person doesn’t have to be a Moneybookers account holder when you send him the money, but he does have to open a Moneybookers account to be able to cash out.


• Q: Can a payment be cancelled?
• A: If you have a change of heart and decide to cancel a payment you just made, you can do it while it’s still pending. After the transfer is completed though, you won’t be able to recover your funds. All completed funds transfers are final.


• Q: Do I have to upload money into my Moneybookers account before I can send any?
• A: Definitely. Think of your Moneybookers account as a virtual pocket: you can only take previously stashed money out of it.


• Q: Can I request money through Moneybookers?
• A: Yes. Moneybookers offers you a tool through which you can virtually “bill” people online. Moneybookers’ funds request tool sends the target user an email reminding the other party that he/she owes you money. It is only an informal request though and it doesn’t bind the other party in any way. As such, it is also free to use.


• Q: Is there a limit on withdrawn funds?
• A: Withdrawal is a transaction just like the sending or the receiving of money. As such it is subject to your general transaction limit.


• Q: Is there a minimum on withdrawals?
• A: No. You can withdraw as little as you wish, though you need to make sure that there’s enough money in your account to cover the flat withdrawal fee.


• Q: Do I need a browser which supports 128 bit encryption?
• A: Yes, you do. Moneybookers only uses 128-bit encryption as a means to safeguard all your financial transactions. Because of that, you’ll only be able to complete transactions through a browser which does indeed offer proper support. All recently released browser versions support 128-bit encryption, so this issue is not likely to be a problem.

Moneybookers Terms & Conditions

• Your Moneybookers Account is denominated in a currency of your choice. You cannot change the currency of your Moneybookers Account once you have attempted to process a payment.
• The electronic money held on your Moneybookers Account does not expire but it will not earn any interest.
• You have the right to withdraw funds from your Moneybookers Account at any time, however, you may be required to confirm your identity beforehand. There is no minimum withdrawal amount but the funds on your Account must be sufficient to cover any applicable withdrawal fee. You can choose the method of withdrawal when submitting your withdrawal request.
• You may only open one Moneybookers Account.
• You can upload funds by visiting the Website, logging into your Account and following the relevant upload instructions. You may be presented with a number of different upload methods, depending on which payment instruments you have added to your Moneybookers Account and which payment methods are available in your country of residence.
• Uploaded funds will be credited to your Moneybookers Account on the same day as the funds have been received by Moneybookers. Some upload transactions, such as those by credit or debit card, direct debit or direct banking will be credited to your Account immediately, but are subject to reversal in case the actual funds do not reach Moneybookers within a reasonable time in which case Moneybookers will deduct such reversed transaction from the balance of your Moneybookers Account. If the Account balance is insufficient, Moneybookers reserves the right to require repayment from you.
• Uploads may be subject to upload limits due to security and legal requirements. These limits are set dynamically depending on your verification status and the upload method you want to use. You should be aware that depending on your verification status your upload limits may be higher than your withdrawal or spending limits. You can view these limits at any time in the relevant section of your Account profile.
• You can make recurring payments by setting up a recurring payment order on your Account. You can cancel your recurring payment order for future payments at any point by logging into your Account and deleting it. You will not be able to cancel transactions that have already been credited to the recipient.
• If you receive funds into your Moneybookers Account, you will receive a notification e-mail and display the payment as a Receive Money Transaction in your transactions history. You should regularly reconcile incoming payments with your own records.
• You can request a withdrawal of all or part of the funds held in your Moneybookers Account at any time. To do this you must log into your Account and select a withdrawal method and enter the amount to be withdrawn.
• Payments through Moneybookers may be made subject to Moneybookers' Escrow Service. This allows you to make a payment to a recipient conditional on your approval of the transaction at a later time.
• It is strictly forbidden for citizens or residents of certain countries to make payments to or to receive payments from persons or entities offering gambling services, including (but not limited to) sports betting, casino games and poker games. These countries include but are not limited to the United States of America, Turkey, China, Malaysia and Israel.