Your account currency doesn't matter when you register, play in a cash game or tournament, or try other games, because it will be converted automatically to the relevant game's currency.
If you need help, contact the customer support. If you want us to answer your questions, ask them in the forum, or send us an
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in your own language - and we will reply in YOUR language!
Company details and introduction
Company details
bwin Games is part of the large OnGame Network and is nr. 1 in Online Gaming Entertainment. Here’s another number: The entire line-up is available in 22 different languages. And they promise there are more to come. bwin Interactive offers players (through its affiliated companies) SkillGames, FortuneGames and SoftGames. What’s more: you create the excitement with bwin. No matter whether you’re a pro or beginner – everyone can join in. Join bwin to get away from your daily routine and enter a world full of emotions.
Language options
English, Bulgarian, Catalan, Croatian, Czech, Danish, French, German, Greek, Hungarian, Italian, Norwegian, Polish, Portugees, Romanian, Russian, Slovakian, Slovenian, Spanish, Swedish, Turkish. If you need help in your own language, please ask your questions in the forum or send a mail to
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.
Other games on the site
In addition of skill games, you can try bwin Sports, bwin Poker and bwin Casino using a common account, which means that you only need to register once and you play at all products. You are eligible for the sign up offer from the product you first register from, but you can take part in all games' promotions.
Games
Fortune Games
Card games Poker Five, Hold’em all, Turbo Risk It, Top Trumps Football Stars
Virtual Sports: Kick-off, Sports Wheel, Drop Kick, Raceday, Trotting Derby, Virtual ChampionShip, Virtual WorldCup, EURO Football Champion
Lottery: Aztek Keno Progressive Jackpot, Balls of Fire, Bingo!!!, Fortune 36, Keno Master, Spin ’n Win, Squares, Ultimate Bingo Keno
Dice games: Poker Dice, Roll’em, Casino Dice
SkillGames
Table games Mahjong Match, Backgammon
Card games Highland Solitaire, Solitaire, Scarab Solitaire, Black-Jack, 3-Card Poker
Virtual sports Hole In One, J-O Table Tennis
Dice games Dice Solitaire, Yatzy, Maxy Yatzy
Arcade Cannonball, Zap, Tsar Wars, Score Football, Formula 0.01, Long John Silver, Eldorado, Dirtbike
MiniGames
Table games Roulette, Casino Dice
Card games Risk it, Black Jack
Hi-Lo games Triple Hi Lo, Hi Lo
Slots Ocean Drive
Lottery Aztec Keno, Spin’n’Win
ParaDice
Backgammon
Mobile Games
General, Lucky Wheel, Triple Chance Hi-Lo, Casino Dice
Bonus offers and promotions
b'inside starter bonus
The more you play at bwin, the more Market and Status Points you can collect. Once you have collected a sufficient number of points, you can then use them to get your hands on loads of exclusive products. Your points will also allow you to profit from a number of top privileges.
Here’s how it works:
Status Points ... ... are credited to your account whenever you play for real money stakes and determine your status at b'inside. There’s only one golden rule: More points – more status – more advantages. The Status Points you collect are valid for three months. Your status is then recalculated every three months as well.
Market Points ... ... are credited to your account whenever you play for real money stakes and can also be collected through promotions. You can then exchange these points for exclusive products at the Market which money just can’t buy. Market Points are valid for 12 months.
The number of points per stake ... ... can be calculated easily using the points calculator. Once you have logged in, the calculator will also include any promotional bonuses that you are eligible for.
Game type
Status Points for 1 EUR
Market Points for 1 EUR
Green level
White level
Yellow level
FortuneGames/MiniGames
4
4
4.4
4.8
SkillGames*
5
5
5.5
6.0
GamArena SkillGames**
60
60
66.0
72.0
ParaDice**
60
60
66.0
72.0
Backgammon**
60
60
66.0
72.0
Smaller rakes are calculated on the same basis. Example (Green):
At bwin, even the Members Program is a game. You start off at Green Status, move up to White as you earn Status Points through playing at bwin and finally achieve the highest status, Yellow. The higher your status, the greater your benefits and privileges (your Market Points are also worth more at the Market). But – there's always a "but" – if you play less at bwin you run the risk of being downgraded – thereby losing your status privileges. So stay sharp!
Status
Green
White
Yellow
Status Points limit
0
35.000
175.000
Market Points multiplier for Sportsbook, Casino, Games
1
1.1
1.2
Market Points multiplier for Poker
1
1
1
Points for deposit *NEW!*
+
Exclusive product offers
+
Priority customer support
+
+
Free SMS notifications
10
∞
Special products
+
+
Exclusive raffles
+
+
Welcome Package
+
+
Special promotions
+
+
Real money exchange
€75
€250
€500
Poker Bonus
80 $
250 $
500 $
Exclusive b'inside Poker Tournaments
+
+
+
Discount on selected products
+
+
+
Market Points for shopping
+
+
+
b'inside raffles
+
+
+
Starter Bonus
+
+
+
bwin Games Specials & Winnings
Super Spring Lottery: €5,000 up for grabs! These games are better than any normal lottery! Experience the maximum excitement with bwin’s fantastic Super Spring Lottery. Between 23.03. and 06.04.2010, 100 x €50 are waiting at bwin FortuneGames. Simply choose your favorite lottery game and go for the big win. On top of that, a phenomenal Aztec Keno Jackpot worth more than €100,000 wants to be cracked! Are you ready for a spring, hot like this?
Bring down your opponents and rack up the high scores! Do you have the skills to smash in a high score at Scarab Solitaire, Solitaire or Yatzy? Then slam into action and pulverise the four massive jackpots on offer from 28.02. to 30.04.2010, at bwin SkillGames. Battle through to your share of €37,500 at “Smashing Jackpots” – be part of the action for a mere €1 per game!
Banking
Currencies
At present, betting or gaming stakes can be placed or concluded in the following currencies: EUR, USD, GBP, BGN, CHF, CZK, DKK, HRK, HUF, EEK, LTL, LVL, NOK, PLN, RON, RUB, SEK, YTL.
Deposits and withdrawals
Bwin offers various payment methods. Those mainly depend on the country you are registered with and the currency you have saved in your account. Please find below information for the mostly used payment methods - you will find specific information regarding the payment options that are available for you in the bwin account under “Deposits”.
Payment option
Min/Max deposit
Deposit fee / processing time
Min/Max withdrawal
Withdrawal fee
€10/€5,000
Free / Instant
€30/€10,000
Free
€10/€2,000
2% / Instant
€30/€3,100
Free
€10/€2,000
2% / Instant
N/A
N/A
€10/€1,000
2% / Instant
N/A
N/A
€10/€5,000
Free / Instant
N/A
N/A
€10/€5,000
Free / Instant
€30/€2,000
Free
€10/€2,000
Free / Instant
€30/-
Free
€10/€1,000
Free / Instant
N/A
N/A
€10/€500
Free / Instant
€30/€8,000
Free
€10/€5,000
Free / Up to 7 days
€30/-
Free
€10/€1,000
Free / Instant
N/A
N/A
Excluded countries
Afghanistan, Belarus, China, Cote d´Ivore, Hong Kong, Irak, Iran, Islam. Rep., Kongo (Brazzav), Kongo (Brazzav), DR (Kinsha), Korea, Demokr. VR, Libanon, Liberia, Macau, Myanmar (Birma), Ruanda, Serbia, Sierra Leone, Simbabwe, Somalia, Sudan, Syrien Arab. Rep., Turkey, USA
Support
A multilingual team of customer service staff deals with customers' enquiries around the clock in all the languages offered on the company’s websites. A comprehensive FAQ awaits players online at bwin, complemented by phone and fax numbers.
Postal address: bwin International Ltd., Suite 611, Europort, Gibraltar
An online email contact form is also available:
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, every day from 08:00 until 24:00 (GMT+1)
You can ask your questions on the website instantly as well
If you want us to answer your questions, post them in the forum or send a mail to
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.
